Customer Service
Proper Use of DakotaPro-Owned Equipment
At DakotaPro, we carefully design and configure all of our equipment to ensure that you receive the best possible service. This includes everything from routers and switches to firewalls and UPS (Uninterruptible Power Supplies). To maintain the ...
Residential Customer Referral Program
We want to make sure you understand how much we appreciate your business and the new customers you send our way. We know that the best advertising is “word of mouth” and we have always appreciated referrals from our existing customers. We are pleased ...
Authorized Contacts
DakotaPro maintains a list of individuals who are authorized to interact with accounts that we provide services to. Such individuals are called "Authorized Contacts". Each Authorized Contact is assigned a role, which determines the level of access ...
DakotaPro Authorized Contact Manager Help
How do I update the contact information I provide to DakotaPro? If you wish update your personal information, you can do so in 3 ways: 1. Directly changing your own information via your Profile here in the Help Center 2. Call us or send an email into ...
Billing Information
A summary of our current billing practices, including payment methods is available on our website at: DakotaPro Billing Practices. If you want to setup autopay via Credit Card or E-Check, see the Payment Authorization Form Let us know if you have any ...