Proper Use of DakotaPro-Owned Equipment

Proper Use of DakotaPro-Owned Equipment



At DakotaPro, we carefully design and configure all of our equipment to ensure that you receive the best possible service. This includes everything from routers and switches to firewalls and UPS (Uninterruptible Power Supplies).


To maintain the highest level of service and prevent any potential issues, it is important to note that customers are not permitted to plug any devices into DakotaPro-owned equipment, including our UPS units.


Why Is This Important?

Our equipment is specially configured to work within the framework of your business environment. When external devices are connected to this equipment or when the equipment is used in a manner for which it is not designed, several issues can arise, such as:

  • Backup Failure: Having extra devices on our UPS will quickly drain its backup battery, preventing the device from keeping your business online in the event of a power outage.

  • Unexpected Outages: Misuse or overloading of our equipment may cause unexpected outages, leaving your business without any internet connectivity.

  • Expensive Damages: External devices can cause damage to our equipment, leaving you responsible for additional fees to cover repairs or replacements.


Responsibility for Equipment

Please remember that proper treatment of DakotaPro-owned equipment is crucial for the smooth operation of your network. Any damage caused by unauthorized devices or misuse may result in additional fees and charges to cover the cost of repairs or replacements.

We ask that you only use the equipment as it is intended and reach out to our team if you have any questions or need assistance with your setup. Our goal is to provide you with uninterrupted service, and avoiding the misuse of our equipment helps us achieve that.

Thank you for your understanding and cooperation in helping us maintain the excellent service you expect from DakotaPro. If you have any concerns or questions, please don’t hesitate to contact us at 520-745-3900.

    • Related Articles

    • DakotaPro Authorized Contact Manager Help

      How do I update the contact information I provide to DakotaPro? If you wish update your personal information, you can do so in 3 ways: 1. Directly changing your own information via your Profile here in the Help Center 2. Call us or send an email into ...

    • Authorized Contacts

      DakotaPro maintains a list of individuals who are authorized to interact with accounts that we provide services to. Such individuals are called "Authorized Contacts". Each Authorized Contact is assigned a role, which determines the level of access ...

    • Residential Customer Referral Program

      We want to make sure you understand how much we appreciate your business and the new customers you send our way. We know that the best advertising is “word of mouth” and we have always appreciated referrals from our existing customers. We are pleased ...

    • Billing Information

      A summary of our current billing practices, including payment methods is available on our website at: DakotaPro Billing Practices. If you want to setup autopay via Credit Card or E-Check, see the Payment Authorization Form Let us know if you have any ...